Our Company Story

ABOUT US

HomePrime team reviewing home protection plans
HomePrime coverage advisor HomePrime planning workspace

Who We Are

We have a vision for the future of home protection.

HomePrime started with a simple observation: homeowners budget for mortgages, utilities, and insurance, yet a single failed compressor or water heater can erase months of careful planning. We built a warranty company that treats those systems as the operating heart of a house, not as an afterthought.

Our model is coverage plus coordination. Members receive a written contract, a claims path that does not depend on guessing which contractor to call, and advisors who explain whether a failure is likely covered before a technician is assigned. We do not list a public phone number or street address because documented digital requests keep conversations accurate and auditable.

  • Certified partner technicians
  • Expert claims engineers
  • 100% focus on better repair results
See Plans
5K+
Happy Households
240+
Quality Claims
12
Service Awards
25+
Experienced Years

Our Approach

We're Best For Home Warranty Industrial Solution.

With specialized expertise and tailored solutions, we consistently deliver practical home protection, ensuring efficiency, reliability, and member satisfaction after a breakdown.

Claims Handling94%
Coverage Design88%
Technician Quality85%
01 Integrity

Contracts list covered components, exclusions, and fees in the same order on every plan tier so comparison is honest.

02 Experience

Advisors come from HVAC, plumbing, and appliance backgrounds, not only from sales scripts.

03 Technology

Digital claim intake captures model numbers, photos, and symptoms so technicians arrive with context.

HomePrime specialists collaborating on coverage

Process

Steps of home warranty work process.

A HomePrime relationship is not a one-time checkout. It is a sequence: understand the house, match a plan, wait out the eligibility window, then support claims with the same documentation used at enrollment.

Learn More
01
Discover

Share the home’s systems, appliance list, and any recent repair history through the quote form.

02
Design

An advisor maps Essential, Complete, or Premier coverage to the equipment that actually exists.

03
Authorize

You review the contract, waiting period, and service fee, then confirm enrollment in writing.

04
Support

When something fails, a claim is opened, coverage is checked, and a licensed technician is assigned.

Our Team

Meet our Leadership.

We specialize in a wide range of home warranty services, including residential systems, commercial property programs for small buildings, and industrial-grade appliance fleets in multi-unit homes.

Marcus Hale
Marcus Hale
Head of Coverage
Antonio Mario
Antonio Mario
Network Management
Frans Calvin
Frans Calvin
Senior Systems Engineer
Dona Astria
Dona Astria
Field Operations
Jhon Homants
Jhon Homants
Claims Specialist
Saka Amear
Saka Amear
Structural Systems Advisor

Partners

Trusted Partners Supporting Our Growth.

Borneo
Financo
Davinc
Haletion
Aarchi
Planning a home warranty project

YOU ARE PLANNING TO PROTECT YOUR HOME?

Contact us to immediately receive a detailed quote and advice from our warranty specialists.

About Your Plan

Get In Touch With Us

If you need repair coverage or want to compare home warranty plans, send a message today. Digital requests are the supported channel on this site.

Email Us Anytime

hello@erkanotomotivmenemen.com

Member Care

Use the form for plan questions and claim intake.

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