This Privacy Policy explains how HomePrime, operating the website erkanotomotivmenemen.com, treats personal information related to home warranty quotes, membership, claims coordination, and newsletters. We designed this policy for households who want to understand what is asked on our forms, why it is asked, and how to stop marketing email. This static website performs form checks in the browser and shows a confirmation message; it does not operate a hidden server-side database. If a later production environment stores submissions, the same categories and purposes described here will continue to apply, and we will update this page if the technical method of storage changes.
HomePrime is a home warranty brand that markets service contracts for residential systems and appliances. For privacy questions, use hello@erkanotomotivmenemen.com or the Contact page. We do not publish a telephone number or street address on this website. Written digital contact is the official public channel so requests can be logged.
Quote and contact forms may ask for full name, email address, telephone number, type of coverage or service, and a free-text message. Messages often include home details such as year built, lists of appliances, descriptions of failures, and photographs if you attach or describe them. Newsletter forms ask only for email unless you add optional name fields. Unsubscribe forms ask for the email you wish to remove from marketing lists.
You should not paste payment card numbers, government identity numbers, or passwords into message boxes. Those details are not required to start a quote or a claim conversation.
Browsers automatically send technical data such as IP address, browser type, language, and referring page to whatever host serves the files. Server logs, if enabled by the hosting company, may retain that technical data for security and uptime diagnosis. We do not use that technical data to build a marketing profile of a household’s appliances.
This static site does not require an account login cookie. If a future analytics or chat tool is added, we will describe it here, including whether it is essential or optional. You can control cookies through your browser settings. Blocking cookies does not prevent you from reading plan information.
We use personal information to:
We do not sell personal information to unrelated data brokers. We do not use claim photographs for advertising without a separate written permission that is not bundled into ordinary enrollment.
Where privacy law requires a legal basis, we rely on steps needed to take a contract at your request, performance of an issued home warranty contract, legitimate interests in running a claims network and preventing fraud, and consent for optional newsletters. You may withdraw marketing consent without affecting an active service contract. Withdrawal is handled on the Unsubscribe Email page or by using the link in a newsletter if one is provided in a later mailing system.
We share information only as needed:
Contractors are instructed to use member details only for the assigned visit. They are not licensed by us to add members to unrelated marketing lists.
Website files and email may be hosted on infrastructure located in more than one country. If your information is processed in another country, we still apply the purposes in this policy. We do not describe a specific country of establishment on this page because operations can use distributed hosting. The important point for members is purpose limitation: quote data is used to quote, claim data is used to claim, and newsletter data is used to send newsletters you asked for.
Quote records that do not become contracts are kept only as long as needed to complete the conversation and to defend against later disputes about what was offered, then deleted or archived according to the company’s retention calendar. Active contract and claim files are kept for the term of the contract plus a period needed for warranty follow-up, accounting, and legal limitation periods. Newsletter emails are kept until you unsubscribe, plus a short suppression record so we do not re-add you by mistake. Browser logs follow the hosting provider’s rotation, typically measured in weeks unless a security investigation requires longer review.
Because this demonstration site does not store form posts on a server, a successful on-screen message does not by itself create a permanent HomePrime file. Treat the on-screen confirmation as acknowledgement of a valid client-side submission. When a live mailbox or ticketing tool is connected, retention above will apply to those systems.
We use reasonable administrative and technical measures appropriate to a warranty company: access limited to staff who handle quotes and claims, encrypted transport for the public website where the host provides HTTPS, and instructions to contractors not to post member photos on public social networks. No internet transmission is perfectly secure. You can reduce risk by sending only the details needed for the request and by using unique passwords on your own email account.
Home warranty contracts are for adult householders. This site is not directed at children. If we learn that a child submitted a form, we will delete the submission from any mailbox or tool under our control.
You may request access to the personal information we hold about you, correction of inaccurate details, deletion where the law allows (for example, marketing data after unsubscribe), and a copy of data you provided in a common format where portability rights apply. You may object to marketing at any time. Contract files may need to be retained even after a marketing deletion request because they document coverage and claims.
To exercise choices, email hello@erkanotomotivmenemen.com with the subject “Privacy Request” and enough detail to locate your record, such as the email used on a form. We may need to verify that we are speaking with the right person before releasing claim files, because those files can include home access notes.
Transactional messages about a quote you requested, a claim you opened, or a contract you hold are not the same as newsletters. Unsubscribing from educational newsletters does not cancel a home warranty and does not stop claim status messages. Use the Subscribe Email page to join the newsletter list and the Unsubscribe Email page to leave it. Footer links on every page point to those two destinations.
Header and footer icons link to public social networks. Those networks have their own privacy policies. Clicking an icon leaves this website. We are not responsible for content or data practices on those external services.
If you send photos of equipment, we use them to identify model numbers, damage, and installation conditions. Photos may be shared with the assigned contractor. We do not require photos of people. Please avoid capturing faces of household members or documents that contain unrelated financial data.
This website does not use automated profiling to deny coverage. Plan eligibility and claim decisions are made according to the contract and human review. Future tools that score fraud risk, if introduced, will not be the sole basis for refusing a genuine mechanical failure without a human check.
We will post updates on this page with a new date. Material changes to how we use claim photographs or marketing lists will be described in plain language. Continued use of the site after an update means you have read the new version. For members with an active contract, changes cannot reduce rights already granted in that contract.
If you believe your information was misused, contact us first so we can investigate. You may also have the right to complain to a data-protection or consumer authority in your place of residence. We will cooperate with lawful inquiries.
This policy should be read with our Terms & Services. Together they explain how HomePrime talks to households, how coverage is sold, and how personal details stay tied to the purpose you originally had: protecting home systems and appliances without surprise paperwork later.
